All different seat merchandise will embrace “Basic” and “Additional” tiered experiences for larger selection and extra customization. (In some markets, clients could also be supplied “Refundable” choices instead of “Additional,” which is able to enable flexibility and journey cancellation for a refund at any time previous to departure.*)
*Primary, Basic and Additional obtainable on flights originating from U.S. and Canada.
Use the scroll bar situated on the backside of the iPhone graphic to scroll left to proper to view the three experiences supplied for Delta Most important.
The brand new merchandise and experiences can be found through a modernized buying format on Delta.com and Fly Delta app—one that can help you see key fare attributes at a look and examine experiences throughout fares.
“As we hear and study what our clients need with regards to their journey, we all know that readability and selection are paramount,” stated Eric Phillips, S.V.P. and Chief Digital Officer. “Our reimagined buying expertise provides clients extra choices and suppleness to choose the journey expertise that works finest for them, and a full image of all the advantages of flying with Delta.”
We all know that your journey wants and tastes evolve over time, and even from journey to journey. Your journey priorities on a enterprise journey is perhaps completely different than your priorities for your loved ones trip. With Delta’s new reserving expertise, you possibly can tailor your expertise to your funds and priorities, getting the worth that works for you.
Delta’s new branded seat merchandise and experiences will start flying Oct. 1 for flights originating from the U.S. and Canada. Which means for those who’re buying a ticket between now and Sept. 30 to fly between now and Sept. 30, your reserving and journey experiences won’t change, although you may even see our refreshed product names all through your journey. When you’re buying a ticket to fly on or after Oct. 1, your reserving and journey journeys will now embrace the brand new branded merchandise and associated experiences.
After all, it doesn’t matter what expertise you select—from Delta Most important Primary to Delta One Additional, Delta is proud to supply the identical considerate and caring service that’s the hallmark of our model. We all know the heat of Delta folks is what really units our buyer expertise aside, and it’ll proceed to take action—throughout each product and each expertise, on each flight.
“Our 100,000-plus crew is dedicated to creating Delta’s buyer expertise, each on the bottom and within the air, the very best within the {industry}—one marked by a excessive diploma of personalization, with choices tailor-made to your particular person preferences,” stated Erik Snell, Chief Buyer Expertise Officer. “We see this as a continuation of that journey: one wherein clients are knowledgeable and empowered to pick out the best expertise for them.”
Throughout each journey, Delta goals to set the usual for excellence in air journey—delivering an unmatched buyer expertise powered by the distinctive service of our folks, all made potential by our industry-leading reliability. Right here’s what you get once you fly with America’s most-awarded airline:
For extra on Delta’s new buying expertise, together with often requested questions, go to Delta.com/travelexperiences.
Photos of the buying expertise might be downloaded from the Media Sources web page.